(g) “In-service training” means course work approved by the committee under the
(h) “Internal training” means training that is specific to a primary psap and may be
used toward the continuing education credits for the designated telecommunicator.
Internal training shall not be approved for funding under MCL 484.1408(4)(c).
(i) “Leave of absence” means a period of time that a telecommunicator is absent
from work, during regularly scheduled work time and that is approved by the employing
(j) “Telecommunicator” means a person answering or processing 9-1-1 calls at a
(k) “Trainee telecommunicator” means either of the following:
(i) A person hired as a telecommunicator not more than 12 months before the
effective date of these rules.
(ii) A person hired after the effective date of these rules who has not completed the
requirements of R 484.804(2) and (4).
(l) “Undesignated telecommunicator” means a person who has not met the training
requirements of these rules; who is not able to perform dispatch duties except in exigent
circumstances; and, whose employing agency has been notified by the committee of the
designation and corrective measures found in R 484.805(4).
History: 2012 AACS.
PART 2: TRAINING REQUIREMENTS
R 484.803 Training requirements exemption.
Rule 3. A telecommunicator employed by a primary psap for a minimum of 12
months before the effective date of these rules is exempt from R 484.804(2) and (4), but
shall meet the requirements of R 484.805.
History: 2012 AACS.
R 484.804 Training requirements.
Rule 4. (1) A trainee telecommunicator who does not meet the training exemption
R 484.803 shall comply with the training requirements in subrules (2) and (4) of this
Within 18 months of the effective date of these rules, a trainee
telecommunicator who is currently employed by a primary psap shall complete module 1
consisting of a 40-hour basic telecommunicator training course approved by the
committee. Module 1 shall contain all of the following subjects:
(a) An overview of public safety – police, fire, and emergency medical services.
(b) Telecommunicator roles and responsibilities.
(c) Legal aspects of dispatcher services.
(d) Interpersonal communications.