2
(2) A term defined in the act that is not defined in this rule has the same meaning
when used in these rules.
R 484.1003 Expiration.
Rule 3. These rules expire 3 years from the effective date of the rules. The
commission may, before the expiration of the rules, promulgate new rules.
PART 2. RESPONSIBILITIES OF PROVIDERS AND WHOLESALE
PROVIDERS INVOLVED IN A DISCONNECTION DISPUTE
R 484.1004 Attempt at resolution.
Rule 4. In the case of a billing dispute between a provider and a wholesale provider,
the parties shall make a good faith effort to work with each other to determine what
portion, if any, of the bill for resale or the purchase of a local wholesale product provided
by the wholesale provider to the provider is disputed and which portion is undisputed.
The wholesale provider and the provider shall work together to resolve the billing dispute
and arrange for payment of the undisputed charges, pursuant to the agreement between
the wholesale provider and the provider.
R 484.1005 Notification of discontinuance.
Rule 5. (1) When the wholesale provider plans to disconnect a service that will
make the provider unable to furnish basic local exchange service to its customers due to a
dispute concerning resale or the purchase of a local wholesale product, the wholesale
provider shall notify the commission and the provider of this disconnection in writing not
less than 45 days from the date of the impending disconnect.
(2) Notice required under subrule (1) of this rule must include, to the extent known
by the wholesale provider, but not be limited to, all of the following:
(a) The name, address, and account number or numbers of the provider.
(b) The number and type of customers to be disconnected.
(c) An indication of whether the wholesale provider is furnishing resale service or a
local wholesale product.
(d) The reason for the disconnection.
(e) A statement or citation describing where the right to disconnect or deny service
is found, such as in an interconnection agreement or other contract.
(f) If the dispute is related to billing and charges, an estimate of the charges owed
and amounts of those charges that are disputed and undisputed and the amount required
to be repaid to avoid disruption of services.
(g) The date and time, or range of dates and times, when the wholesale provider
intends to discontinue the service.
(3) The wholesale provider shall notify the commission as soon as reasonably
practicable but no less than 1 business day before the date of the notice required by the
provider under subrule (4) of this rule if the notice to discontinue service to the provider
has been modified or withdrawn.
(4) Within 10 business days of receiving notice from the wholesale provider, the
provider shall notify all of its affected customers, the governor of the state of Michigan,
and the commission of the discontinuance of service pursuant to 47 CFR 63.71 (2018)