DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS  
PUBLIC SERVICE COMMISSION  
TECHNICAL STANDARDS FOR GAS SERVICE  
Filed with the secretary of state on September 3, 2020  
These rules become effective immediately upon filing with the secretary of state unless  
adopted under sections 33, 44, or 45a(6) of the administrative procedures act of 1969, 1969  
PA 306, MCL 24.233, 24.244, or 24.245a. Rules adopted under these sections become  
effective 7 days after filing with the secretary of state.  
(By authority conferred on the public service commission by sections 4 and 6 of 1939 PA 3,  
MCL 460.4 and 460.6, section 2 of 1969 PA 165, MCL 483.152, section 5 of 1919 PA 419,  
MCL 460.55, sections 3, 9, and 231 of the executive organization act of 1965, 1965 PA 380,  
MCL 16.103, 16.109, and 16.331, and section 2(12) of 1909 PA 300, MCL 462.2(12), and  
Executive Reorganization Order Nos. 1996-2, 2003-1, 2008-4, and 2011-4, MCL 445.2001,  
445.2011, 445.2025, and 445.2030)  
R 460.2301, R 460.2302, R 460.2321, R 460.2323, R 460.2331, R 460.2332, R 460.2333,  
R 460.2335, R 460.2341, R 460.2351, R 460.2353, R 460.2354, R 460.2355, R 460.2362, R  
460.2363, R 460.2371, R 460.2373, R 460.2381, R 460.2382, and R 460.2383 of the  
Michigan Administrative Code are amended, R 460.2324, R 460.2344, R 460.2345, and R  
460.2351a are added, and R 460.2342, R 460.2352, R 460.2361, R 460.2364, and R  
460.2374 are rescinded, as follows:  
PART 1. GENERAL PROVISIONS  
R 460.2301 Definitions.  
Rule 1. As used in these rules:  
(a) “Approved by the commission” means that a commission order has been issued.  
(b) “British thermal unit” means the quantity of heat that must be added to 1 avoirdupois  
pound of pure water to raise its temperature from 58.5 degrees Fahrenheit to 59.5 degrees  
Fahrenheit under standard pressure. Standard pressure is 30 inches mercury at 32 degrees  
Fahrenheit or 14.73 pounds per square inch absolute and with acceleration due to gravity  
equal to 32.174 feet per second per second.  
(c) “Commission” means the Michigan public service commission.  
(d) “Cubic foot of gas” means either of the following:  
(i) For billing purposes, a standard cubic foot of gas is that quantity of dry gas that, at a  
temperature of 60 degrees Fahrenheit and an absolute pressure of 14.65 pounds per square  
inch, occupies 1 cubic foot. The commission may, however, approve a different absolute  
pressure base.  
(ii) For testing purposes, such as testing for heating value, a standard cubic foot of gas is  
that quantity of gas that, when saturated with water vapor at a temperature of 60 degrees  
Fahrenheit and an absolute pressure of 14.73 pounds per square inch, occupies 1 cubic foot.  
January 14, 2020  
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(e) “Customer” means an individual, firm, association, or corporation excluding other gas  
utilities, or any agency of the federal, state, county, or municipal government that purchases  
or otherwise receives gas or transportation services, or both, on the utility’s system.  
(f) “Hazardous condition” means any condition that the utility determines poses an  
immediate and serious threat to the health, safety, or welfare of a customer or the general  
public and that requires immediate action.  
(g) “Meter” means a device owned by a utility that is used in measuring a quantity of gas.  
(h) “Meter accuracy” means the volume that is measured by a meter as a percent of the  
actual volume that flowed through the meter as measured by a working standard.  
(i) “Meter error” means a failure to accurately measure and record all of the natural gas used  
that is required by the applicable rate or rates.  
(j) “Mixed gas” means a gas that is produced by mixing natural gas with any of the  
following:  
(i) Air.  
(ii) Inert gas.  
(iii) Liquefied petroleum gas.  
(iv) Other flammable gas.  
(v) Substitute natural gas.  
(k) “Premises” means an individual piece of land or real estate that is not separated by  
public roads, streets, or alleys, including buildings and other appurtenances on that land or  
real estate.  
(l) “Potentially hazardous condition” means any condition that the utility determines has the  
potential to become a hazardous condition, but that does not require immediate action,  
including, but not limited to, any of the following:  
(i) Customer failure to permit the utility to perform inspections and maintenance on the  
utility’s facilities in or on the customer’s premises.  
(ii) Customer alterations or modifications of the utility’s facilities located in or on the  
customer’s premises.  
(iii) Customer construction of a structure or appurtenance near or over the main, service line  
piping, or meter set assembly so that the utility’s facilities are not in compliance with the  
provisions of R 460.20101 to R 460.20606 of the Michigan gas safety standards or the  
utility’s standards.  
(iv) Customer failure to correct or replace gas utilization equipment or gas fuel line piping  
that has been previously identified and classified as potentially hazardous by the utility.  
(m) “Rate book” means the assembled rate schedules, rules, regulations, and standard forms  
of the utility as filed with the commission and available on the commission’s website.  
(n) “Required access” means access that is necessary to conduct any of the following:  
(i) Routine inspections and maintenance.  
(ii) Meter readings of gas usage.  
(iii) Scheduled replacement, repairs, relocation, or disconnection of branch service lines or  
other changes with respect to service lines and meter assembly piping.  
(o) “Substitute natural gas” means gas that is interchangeable and compatible with natural  
gas and that is manufactured from carbon and hydrogen-bearing materials.  
(p) “Utility” means a person, firm, corporation, cooperative, association, or agency that is  
subject to the jurisdiction of the commission and that delivers or distributes and sells gas to  
the public for heating, power, or other residential, commercial, or industrial purposes.  
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R 460.2302 Application, intention, and interpretation of rules; utility rules and regulations.  
Rule 2. (1) These rules apply to a gas utility that operates within the state of Michigan and  
that is subject to the jurisdiction of the commission.  
(2) These rules are intended to promote safe and adequate gas service to the public, to  
provide technical standards for uniform and reasonable practices by gas utilities, to  
encourage efficiency and economy, and to establish a basis for determining the  
reasonableness of such demands as may be made by the public upon gas utilities.  
(3) Questions that concern the application or interpretation of these rules and disagreements  
with respect to any service rules and regulations that are promulgated by a gas utility shall be  
referred to the commission for a ruling.  
(4) A utility shall adopt reasonable rules and regulations, subject to commission approval,  
governing its relations with customers. The rules and regulations must not be inconsistent  
with these rules and any other rules of the commission. A utility’s rules and regulations must  
constitute an integral part of the utility’s rate book.  
(5) Upon written request of a customer, utility, or on its own motion, the commission may  
waive any requirements of these rules when it determines the waiver will further the effective  
and efficient administration of these rules and is in the public interest.  
PART 2. RECORDS, REPORTS, AND OTHER INFORMATION  
R 460.2321 Retention of records.  
Rule 21. All records that are required to be made or maintained pursuant to these rules must  
be preserved by the utility for a period of time specified in R 460.2501 to R 460.2582. If a  
time period is not specified in these  
rules or in R 460.2501 to R 460.2582, all records must be preserved by the utility for, at a  
minimum, 1 year after the records are completed.  
R 460.2323 Reports and records generally.  
Rule 23. (1) Volumetric data that is contained in any report must define the pressure,  
temperature, and water saturation upon which the data is based.  
(2) In addition to reports or records that are required to be filed with the commission  
pursuant to these rules, a utility shall provide the commission with a current list of the name,  
title, address, telephone number, and email address of the person who should be contacted in  
connection with all of the following:  
(a) General management duties.  
(b) Customer complaints that relate to operations.  
(c) Construction, maintenance, operations, and emergencies during office and nonoffice  
hours for each major operating headquarters.  
(d) Meter tests and repairs.  
R 460.2324 Security reporting.  
Rule 24. (1) To inform the commission regarding matters that may affect the security or  
safety of persons or property, whether public or private, a utility must do both of the  
following:  
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(a) Provide a written or oral annual report, individually or jointly with other utilities, to  
designated members of the commission staff regarding the utility’s cybersecurity program  
and related risk planning. This report on the threat assessment and preparedness strategy  
must contain all of the following information:  
(i) An overview of the program describing the utility’s approach to cybersecurity awareness  
and protection.  
(ii) A description of cybersecurity awareness training efforts for the utility’s staff members,  
specialized cybersecurity training for cybersecurity personnel, and participation by the  
utility’s cybersecurity staff in emergency preparedness exercises in the previous calendar  
year.  
(iii) An organizational diagram of the utility’s cybersecurity organization, including  
positions and contact information for primary and secondary cybersecurity emergency  
contacts.  
(iv) A description of the utility’s communications plan regarding unauthorized actions that  
result in loss of service, financial harm, or breach of sensitive business or customer data,  
including the utility’s plan for notifying the commission and customers.  
(v) A redacted summary of any unauthorized actions that resulted in material loss of  
service, financial harm, or breach of sensitive business or customer data, including the parties  
that were notified of the unauthorized action and any remedial actions undertaken.  
(vi) A description of the risk assessment tools and methods used to evaluate, prioritize, and  
improve cybersecurity capabilities, including work completed pursuant to R 460.2345.  
(vii) General information about current emergency response plans regarding cybersecurity  
incidents, domestic preparedness strategies, threat assessments, and vulnerability  
assessments.  
(b) In addition to the information required under subdivision (a) of this subrule, an investor-  
owned public utility must include in its annual report to the Michigan public service  
commission an overview of major investments in cybersecurity during the previous calendar  
year and plans and rationale for major investments in cybersecurity anticipated for the next  
calendar year.  
(2) As soon as reasonably practicable and prior to any public notification, a utility must  
orally report the confirmation of a cybersecurity incident to a designated member of the  
commission staff and to the Michigan fusion center, unless prohibited by law or court order  
or instructed otherwise by official law enforcement personnel, if any of the following  
occurred:  
(a) A person intentionally interrupted the production, transmission, or distribution of natural  
gas.  
(b) A person extorted money or other things of value from the utility through a  
cybersecurity attack.  
(c) A person caused a denial of service in excess of 12 hours.  
(d) A security breach, as defined by section 3(b) of the identity theft protection act, 2004 PA  
452, MCL 445.63(b), prior to public and customer notification.  
(e) At the utility’s discretion, any other cybersecurity incident, attack, or threat that the  
utility deems notable, unusual, or significant.  
(3) As used in subrule (2) of this rule, “person” means any individual, firm, corporation,  
educational institution, financial institution, governmental entity, or legal or other entity.  
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(4) As used in subrule (2)(c) of this rule, “denial of service” means, for a utility, a  
successful attempt to prevent a legitimate user from accessing electronic information made  
accessible by the utility or by another party on the behalf of the utility.  
PART 3. SERVICE REQUIREMENTS  
R 460.2331 Sale of gas.  
Rule 31. (1) All gas that is sold by a utility must be on the basis of meter measurement,  
unless otherwise approved by the commission.  
(2) The utility shall provide the terms and conditions of service available to prospective  
customers upon request.  
(3) If gas is supplied and metered to a customer at a nominal delivery pressure of 0.25  
pounds per square inch gauge, then, for billing purposes, both of the following provisions  
apply:  
(a) The gas volume that is registered by the meter is assumed to be measured at standard  
billing conditions as defined in R 460.2301(d)(i), regardless of the actual temperature of the  
gas or actual atmospheric pressure. All meters that are to operate at ambient outdoor  
conditions must be equipped with a temperature-compensating device.  
(b) If the billing pressure base is 14.65 pounds per square inch absolute, then the  
atmospheric pressure is assumed to be 14.4 pounds per square inch absolute. If the  
commission has approved a different billing pressure base, then the assumed atmospheric  
pressure is equal to the difference between such absolute billing pressure base and 0.25  
pounds per square inch.  
(4) If gas is supplied to a customer through a low-pressure distribution system such that a  
service regulator is not used before metering, then, for billing purposes, the gas must be  
assumed to be supplied and metered at 0.25 pounds per square inch gauge. The low-pressure  
system must be operated so that the gauge pressure at the outlet of the meter must be  
maintained within a range of 3 inches water column minimum to a maximum of 14 inches  
water column. However, delivery to the customer may be as high as 18 inches water column  
if the pressure to the gas utilization equipment is regulated to not more than 14 inches water  
column. A utility may implement different standards for operating its low-pressure system if  
those standards are approved by the commission.  
(5) If gas is supplied and metered to a customer at a nominal delivery pressure of more than  
0.25 pounds per square inch gauge, then, for billing purposes, all of the following provisions  
apply:  
(a) The gas volume that is measured by the meter must be corrected to standard billing  
conditions as defined in R 460.2301(d)(i).  
(b) Gas volume corrections for temperature must be made pursuant to Charles’ law. Gas  
volume corrections for pressure must be made pursuant to Boyle’s law. Gas volume  
corrections for supercompressibility must be made pursuant to either of the following  
publications, both of which are adopted by reference in R 460.2344:  
(i) “Manual for the Determination of Supercompressibility Factors, PRCI Project NX-19” as  
adopted by reference in R 460.2344.  
(ii) “American Gas Association (AGA) Report No. 8, Part 1, “Thermodynamic Properties of  
Natural Gas and Related Gases, DETAIL and GROSS Equations of State.” (2017) AGA  
Catalog No. XQ1704-1 as adopted by reference in R 460.2344.  
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(c) If the pressure at which the gas is metered is established on a gauge basis rather than an  
absolute basis, then the absolute pressure at which the gas is metered must be inferred by  
summing the gauge pressure and either the actual atmospheric pressure or a reasonable  
estimate thereof or an atmospheric pressure that is filed with, and approved by, the  
commission.  
(d) If a pressure-compensating device is used with the meter, the device must be calibrated  
using the actual atmospheric pressure or a reasonable estimate thereof.  
R 460.2332 Service line tariffs.  
Rule 32. Within 30 days after a company commences operating as a gas utility, the utility  
shall file its service line tariffs for commission approval. These tariffs must constitute an  
integral part of the utility’s rate book.  
R 460.2333 Main extension tariffs.  
Rule 33. Within 30 days after a company commences operating as a gas utility, the utility  
shall file its main extension tariffs for commission approval. These tariffs must constitute an  
integral part of the utility’s rate book.  
R 460.2335 Interruptions of service.  
Rule 35. (1) This rule does not apply to service interruptions that result from a utility’s  
shutoff of service due to nonpayment of bills, unauthorized use of gas service, or pursuant to  
the provisions of R 460.2371 and R 460.2373.  
(2) A utility shall make a reasonable effort to prevent interruptions of service and, when  
such interruptions occur, shall endeavor to reestablish service with the shortest possible delay  
consistent with the safety of its customers, its employees and others engaged in work for the  
utility, and the general public. If service is necessarily interrupted for the purpose of working  
on the distribution system or plant equipment, it must be done at a time that causes the least  
inconvenience to customers, and those customers who may be seriously affected shall be  
notified in advance.  
(3) If the supply of gas diminishes to the point where continuous service to customers is  
threatened, the utility may limit or shut off service to its customers pursuant to curtailment  
procedures approved by the commission.  
(4) A utility shall keep records of reportable outages on its entire system or in major  
divisions or operating districts of its system. The records must include a statement of the  
time, duration, and cause of the interruption. A utility shall report interruptions of service, as  
required by R 460.20101 to R 460.20606 and shall periodically make an analysis of the  
records to determine steps to be taken to prevent the recurrence of these interruptions.  
PART 4. ENGINEERING  
R 460.2341 Gas facilities; construction and installation.  
Rule 41. (1) Gas facilities of a utility must be constructed and installed pursuant to accepted  
engineering practices in the gas industry and R 460.20101 to R 460.20606 to ensure, to the  
extent reasonably practicable, continuity of service, uniformity in the quality of service  
provided, and the safety of persons and property.  
(2) All new meters must conform to 1 of the following standards adopted by reference in R  
460.2344:  
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(a) American National Standards Institute (ANSI) B109.1-2019 for Diaphragm-Type Gas  
Displacement Meters (Under 500 Cubic Feet per Hour Capacity).  
(b) ANSI B109.2-2000 (R2008) for Diaphragm-Type Gas Displacement Meters (500 Cubic  
Feet per Hour Capacity and Over).  
(c) ANSI B109.3-2019 for Rotary Type Gas Displacement Meters.  
(d) AGA Report No. 3, Orifice Metering of Natural Gas Part 2: Specifications and  
Installation Requirements.  
(e) AGA Report No. 7, Measurement of Gas by Turbine Meter.  
(f) AGA Report No. 9, Measurement of Gas by Multipath Ultrasonic Meters.  
(g) AGA Report No. 11, Measurement of Natural Gas by Coriolis Meter, Second Edition.  
R 460.2342 Rescinded.  
R 460.2344 Adoption of standards by reference.  
Rule 44. (1) The publications and standards listed in this rule are adopted by reference and  
are a part of these rules. Publications identified as published by a specific organization are  
available from the organization at the address specified in this rule. All prices are current at  
the time of the adoption of these rules. The commission also has copies of the publications  
available for inspection and distribution at its offices located at 7109 W. Saginaw Highway,  
Lansing, Michigan 48917 at a cost of 10 cents per page unless otherwise specified in this  
rule.  
(2) The numbers in parentheses following the publications adopted by reference indicate the  
applicable editions.  
(a) The current edition of the Michigan gas safety standards, which is available online at  
$61.49.  
(b) The following publications of the American Gas Association (AGA), available from the  
American Gas Association, 400 North Capitol Street, NW, Suite 450, Washington, DC  
20001, 202-824-7000, www.aga.org:  
(i) “Manual for the Determination of Supercompressibility Factors, PRCI Project NX-19,”  
(1970) AGA Catalog No. L00340. $149.00.  
(ii) AGA Report No. 8, Part 1, “Thermodynamic Properties of Natural Gas and Related  
Gases, DETAIL and GROSS Equations of State.” (2017) AGA Catalog No. XQ1704-1.  
$320.00.  
(iii) AGA Report No. 3, “Orifice Metering of Natural Gas Part 1: General Equations and  
Uncertainty Guidelines.” (2013, includes errata) AGA Catalog No. XQ1201. $168.00.  
(iv) AGA Report No. 3, Part 2, “Orifice Metering of Natural Gas and Other Related  
Hydrocarbon Fluids – Concentric, Square-edged Orifice Meters, Specifications and  
Installation Requirements.” (2017, includes errata) AGA Catalog No. XQ1601. $168.00.  
(v) AGA Report No. 3, “Orifice Metering of Natural Gas Part 3: Natural Gas  
Applications.” (2013) AGA Catalog No. XQ1304. $148.00.  
(vi) AGA Report No. 3, “Orifice Metering of Natural Gas Part 4: Background,  
Development, Implementation Procedures.” (1992) AGA Catalog No. XQ9211. $148.00.  
(vii) American National Standards Institute (ANSI) B109.1-2019, “Diaphragm-Type Gas  
Displacement Meters, Under 500 Cubic Feet per Hour Capacity.” AGA Catalog No. X61902.  
$110.00.  
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(viii) ANSI B109.2-2000 (R2008), “Diaphragm-Type Gas Displacement Meters, 500 Cubic  
Feet per Hour Capacity and Over.” AGA Catalog No. XQ0009. $110.00.  
(ix) ANSI B109.3-2019, “Rotary Type Gas Displacement Meters.” (2000) AGA Catalog  
No. XM1901. $110.00.  
(x) AGA Report No. 7, “Measurement of Gas by Turbine Meter.” (2006) AGA Catalog No.  
XQ0601. $352.00.  
(xi) AGA Report No. 9, “Measurement of Gas by Multigraph Ultrasonic Meters.” (2017)  
AGA Catalog No. XQ1705. $400.00.  
(xii) AGA Report No. 11, “Measurement of Natural Gas by Coriolis Meter, Second  
Edition.” (2013) AGA Catalog No. XQ1301. $440.00.  
(xiii) National Fuel Gas Code. (2018) AGA Catalog No. Z223118. $60.00.  
(c) The following publications of the American Society for Testing and Materials (ASTM)  
International available from ASTM International, 100 Barr Harbor Drive, PO Box C700,  
West Conshohocken, PA, 19428, 610-832-9585, www.astm.org:  
(i) ASTM D1826-94, “Standard Test Method for Calorific (Heating) Value of Gases in  
Natural Gas Range by Continuous Recording Calorimeter.” (2017) ASTM Catalog No. D-  
1826. $46.00.  
(ii) ASTM D1945-14, “Standard Test Method for Analysis of Natural Gas by Gas  
Chromatography.” ASTM Catalog No. D-1945. $52.00.  
(iii) ASTM D3588-98, “Standard Practice for Calculating Heating Value, Compressibility  
Factor, and Relative Density of Gaseous Fuels.” (2017) ASTM Catalog No. D-3588. $46.00.  
(d) The following publications of the American Society for Quality (ASQ) available from  
American Society for Quality, PO Box 3005, Milwaukee, WI 53201, 800-248-1946,  
www.asq.org:  
(i) ANSI/ASQ Z1.9-2003 (R2018), “Sampling Procedures and Tables for Inspection by  
Variables for Percent Nonconforming.” $149.00.  
(ii) ANSI/ASQ Z1.4-2003 (R2018), “Sampling Procedures and Tables for Inspection by  
Attributes.” $159.00.  
(e) American Petroleum Institute (API) Standard 1164 Ed. 2 (2009/R2016), “Pipeline  
SCADA Security,” available from API Publishing Services, 1220 L Street, NW, Washington  
DC 20005. $146.00.  
R 460.2345 Security standards.  
Rule 45. Unless otherwise approved by the commission, all utilities utilizing supervisory  
control and data acquisition systems shall implement API Standard 1164 Ed. 2  
(2009/R2016), as adopted by reference in R 460.2344.  
PART 5. METERS METERING EQUIPMENT INSPECTIONS AND TESTS  
R 460.2351 Meters and associated metering devices; inspections; tests; and records.  
Rule 51. Inspections and tests of meters and associated metering devices must be made by,  
or on behalf of, each utility as follows:  
(a) A meter or an associated metering device that is not included as a part of the meter, or  
both, must be inspected and tested before being placed in service, and the error must not be  
more than 1.0%.  
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(b) A meter or an associated metering device, or both, must be tested after it is removed  
from service. These tests must be made before the meter or associated metering device is  
adjusted, repaired, or retired.  
(c) A repaired meter or a meter that is removed from service must be leak-tested before  
being returned to service, subject to the following requirements:  
(i) If tested in the field, a meter must be tested at the actual meter operating pressure of the  
system.  
(ii) If tested in the shop, a meter must be subjected to an internal pressure test of, at a  
minimum, 3.0 pounds per square inch gauge pressure. In addition, any meter that will  
operate above 3.0 pounds per square inch gauge pressure must be so marked on the meter  
and must be subjected to 1 of the following tests:  
(A) An internal pressure test of, at a minimum, the manufacturer’s rated operating pressure.  
(B) An internal pressure test at 10% above the maximum operating pressure to which the  
meter could be subjected.  
(C) Any suitable test that is approved by the commission.  
(iii) During the pressure test, the meter must be checked for leaks by 1 of the following  
tests:  
(A) Immersion test.  
(B) Soap test.  
(C) Pressure drop test of a type that is approved by the commission.  
(d) As part of its rate book, a utility shall file, for commission approval, a statement of its  
policy with regard to testing meter accuracy upon a customer’s request. In the absence of a  
filed policy approved by the commission, the utility shall adhere to both of the following  
provisions:  
(i) A utility shall test meter accuracy upon the request of a customer if the customer does  
not request a test more than once every 2 years and if the customer agrees to accept the  
results of the test as the basis for determining the difference claimed. A charge must not be  
made to the customer for the first test in any 5-year period, but if subsequent tests during the  
same period, for the same customer, show the meter to be within the allowable limits of  
accuracy, the utility may charge the customer an amount for subsequent tests which is  
uniform and which does not exceed the utility’s direct cost thereof, plus a reasonable charge  
for administrative overhead. The customer may be present at the test if he or she makes a  
request before the test.  
(ii) A written report must be made to the customer by the utility. The report must state the  
results of the test. A record of the test must be kept by the utility.  
(e) A utility shall make periodic tests of meters, associated devices, and instruments to  
ensure their accuracy. The tests must be conducted according to the following schedule,  
unless otherwise approved by the commission. A utility may test meters more frequently  
than provided in the following schedule without commission approval:  
(i) Positive displacement diaphragm-type meters that have capacities of less than 500 cubic  
feet per hour, not to exceed 123 months.  
(ii) Positive displacement diaphragm-type meters that have capacities over 500 cubic feet  
per hour, not to exceed 87 months.  
(iii) Rotary meters that have capacities of less than 15,000 cubic feet per hour, which may  
be tested in place, not to exceed 51 months.  
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(iv) Rotary meters that have capacities of 15,000 cubic feet per hour or more, which may be  
tested in place, not to exceed 27 months.  
(v) Other meter types, such as turbine, Coriolis, 4-Path or greater ultrasonic, or other  
metering technology, which may be tested in place when possible, not to exceed 27 months.  
(vi) Orifice meters, 2 times per year with intervals not to exceed 7.5 months.  
(vii) Gas instruments, such as base volume, base pressure, and base temperature-correcting  
devices, must be checked for calibration at intervals that correspond to the schedule for their  
associated meters. The testing interval must not exceed 51 months.  
(viii) Test bottles, deadweight testers, certified test meters, not to exceed 123 months.  
(ix) Meter testing systems must be calibrated when first installed and after alterations,  
damages, or repairs that might affect accuracy. To ensure that the accuracy of a meter testing  
system is maintained on a continuous basis, a daily leakage test must be made and a weekly  
accuracy test with a comparison meter of known accuracy must be made. If the test results  
differ by more than plus or minus 0.5% from the comparison meter, the cause of the error  
must be determined and necessary corrections must be made before the system is reused.  
The comparison meter must be checked at an interval of 1 year not to exceed 13 months.  
(f) Utilities shall maintain records of meters that have been tested during the preceding  
calendar year and shall make this information available to the commission upon request. The  
record must contain all of the following information for each meter tested:  
(i) Set year.  
(ii) Type of case.  
(iii) Manufacturer.  
(iv) Customer class, either commercial and industrial or residential.  
(v) Results of the meter test.  
(vi) Whether the meter was retired and if so the reasons for the retirement.  
R 460.2351a Statistical quality sampling program for diaphragm-type meters.  
Rule 51a. (1) A utility shall comply with the provisions of R 460.2351, except that a utility  
that receives approval from the commission may adopt the requirements of this rule for  
statistical sampling and quality control of in-service diaphragm meters. Statistical sampling  
and quality control must be supervised by an individual trained in statistical sampling  
techniques.  
(2) A utility may use any of the following statistical quality control programs for meter  
testing, as adopted by reference in R 460.2344:  
(a) ANSI B109.1-2019, “Diaphragm-Type Gas Displacement Meters, Under 500 Cubic  
Feet per Hour Capacity.”  
(b) ANSI B109.2-2000 (R2008), “Diaphragm-Type Gas Displacement Meters, 500 Cubic  
Feet per Hour Capacity and Over.”  
(c) ANSI/ASQ Z1.9-2003 (R2018), “Sampling Procedures and Tables for Inspection by  
Variables for Percent Nonconforming.”  
(d) ANSI/ASQ Z1.4-2003 (R2018), “Sampling Procedures and Tables for Inspection by  
Attributes.”  
(3) A utility may use an alternative statistical quality sampling program if approved by the  
commission. An application to use an alternative program must include all of the following  
information:  
(a) A description of the sampling program that must include all of the following:  
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(i) The type or types of meters subject to the sampling plan.  
(ii) The frequency of testing.  
(iii) The procedures to be used for the sampling.  
(iv) The meter test method to be used.  
(v) The accuracy of the testing and of the sampling plan.  
(b) An explanation of the reason or reasons for the requested sampling plan.  
(c) An analysis that demonstrates that, with respect to assuring the accuracy of the meters  
tested, the requested sampling program is at least as effective as the standards listed in  
subrule (2) of this rule.  
(4) Meters for quality control sampling must be separated into homogenous groups by year  
set and may be further separated by manufacturer, capacity rating, model, case type,  
diaphragm material, year manufactured, or other distinguishing characteristics. When 1 or  
more groups established are believed to be too small for practical quality control sampling,  
they may be combined with another group of similar operating characteristics to establish a  
larger sampling base. Combined groups must have sample size and acceptance-rejection  
numbers based on the combined total of meters. Samples must be drawn by a random  
method that ensures each meter in the group has an equal chance of being selected.  
(5) All meter groups, or combined meter groups, must be subject to acceptance or rejection  
on the basis of the statistical results unless it becomes obvious that the rejected meters are  
predominantly from 1 identifiable subgroup which may be shown by test data to have been  
affected by location, age, or other common factors. If this result should occur, the  
identifiable subgroup may be separated and the remaining meters treated as a new combined  
group with appropriate sample size and acceptance-rejection numbers.  
(6) A meter removed from a customer’s premises and tested as part of any business practice  
not related to the statistical quality control program must be included only in the program’s  
sample if the meter is randomly selected according to subrule (4) of this rule.  
(7) Not later than March 1 of each year, utilities shall file a report of the meters that have  
been tested during the preceding calendar year. The report must include separate sections  
addressing results for meters tested as part of the statistical quality control program and  
meters tested as part of routine meter removals or exchanges. The report must detail both of  
the following:  
(a) All of the following meter characteristics:  
(i) Set year.  
(ii) Type of case.  
(iii) Manufacturer.  
(iv) Type of diaphragm.  
(v) Revenue classification, either commercial and industrial or residential.  
(b) The number of meters in each meter class tested and found within the norm and within  
each 1% variance from norm between 94% accuracy and 106% accuracy. Meters that are  
slower than 94% and faster than 106% must each be grouped separately. Meters that are  
determined to be nonregistering must be reported to either have been repaired, tested, and  
returned to the field, or retired.  
R 460.2352 Rescinded.  
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R 460.2353 Retirement of meters.  
Rule 53. (1) Meters must be retired from service whenever abnormal conditions affecting  
accuracy cannot be corrected for economic or other reasons. Examples of such conditions  
are basic defects due to manufacture, design, or excessive damage. Meters may also be  
retired due to obsolescence, unavailability of repair parts, or other reasons.  
(2) Notwithstanding the provisions of any other rule, meters that are found to be  
overregistering must be repaired or replaced within 6 months of the discovery of the error  
unless a different period is approved by the commission.  
R 460.2354 Accuracy of metering equipment; tests; standards.  
Rule 54. (1) A utility shall use the applicable provisions of the standards adopted by  
reference in R 460.2344 as criteria of accepted practice in testing meters.  
(2) Metering equipment must be tested by comparison with the standards that are adopted  
by reference in R 460.2344.  
(3) A gas service meter that is repaired or removed from service for any cause must, before  
installation, be tested and adjusted to be correct within 1% fast or 1% slow.  
(4) Every diaphragm-type gas meter must be tested before installation and adjusted, if  
required, to a meter accuracy of 100% plus or minus 1% at a low flow rate and at a high flow  
rate so that the numerical difference between the meter accuracy at these 2 flow rates is not  
more than 1 percentage point. A low flow rate is a flow at 20% to 50% of the rated capacity  
of the meter. A high flow rate is a flow at 80% to 120% of the rated capacity of the meter.  
The average meter accuracy of a diaphragm-type meter must be defined as 1/2 the sum of the  
meter accuracy at the low flow test and at the high flow test.  
(5) All recording-type meters or associated instruments that have a timing element that  
serves to record the time at which the measurement occurs for billing purposes must be  
adjusted at intervals of not more than 2 years so that the timing element is not in error by  
more than plus or minus 4 minutes in 24 hours, under laboratory conditions, as set forth in  
ANSI B109.1-2019, “Diaphragm Type – Gas Displacement Meters, Under 500 Cubic Feet  
per Hour Capacity”, which is adopted by reference in R 460.2344, or by more than plus or  
minus 10 minutes in 24 hours under field conditions.  
R 460.2355 Meter shop; design; meter testing system; standards; handling; calibration cards;  
calibrated orifices.  
Rule 55. (1) A utility shall maintain or designate a meter shop within Michigan for the  
purpose of inspecting, testing, and repairing meters. The shop must be open for inspection  
by authorized representatives of the commission at all reasonable times. A utility may obtain  
approval from the commission to have its meters tested outside of Michigan upon showing,  
to the satisfaction of the commission, that the meter test facilities so utilized are in  
compliance with these rules. Records of test results must be maintained in Michigan or the  
administrative headquarters of the utility.  
(2) The area within the meter shop that is used for the testing of meters must be designed so  
that the meters and meter-testing equipment are protected from drafts and excessive changes  
in temperature. The meters to be tested must be stored in such a manner that the temperature  
of the meters is substantially the same as the temperature of the prover.  
(3) A utility shall own and maintain, or have access to, a meter-testing system (working  
standard) of an approved type, subject to all of the following provisions:  
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(a) Means must be provided to maintain the temperature of the liquid in a meter-testing  
system at substantially the same level as the ambient temperature in the prover area.  
(b) The meter-testing system must be maintained in good condition and in correct  
adjustment so that it is capable of determining the accuracy of any service meter to plus or  
minus 0.5%.  
(c) A utility may use a properly calibrated test meter or transfer prover or may use a  
properly designed flow prover for testing meters.  
(4) Meter-testing systems (working standards) must be checked by comparison with a  
secondary standard. Both of the following provisions must be complied with:  
(a) At least once every 5 years, bell and flow provers must be checked with a 1-cubic foot  
bottle or must be calibrated by dimensional measurement or any other test that is approved  
by the commission. The accuracy of the secondary standard that is used must be traceable to  
the National Institute of Standards and Technology.  
(b) At least once every 10 years, rotary displacement transfer provers must be checked with  
a standard that has its calibration traceable to the National Institute of Standards and  
Technology or must be checked by any other suitable test that is approved by the  
commission.  
(5) Extreme care must be exercised in the use and handling of standards to ensure that their  
accuracy is maintained.  
(6) Each standard must have a certificate or calibration card which must be duly signed and  
dated and which must record the corrections that were required to compensate for errors  
found on the last test.  
(7) A utility shall have properly calibrated orifices to achieve the rates of flow required to  
test the meters on its system.  
PART 6. BILL ADJUSTMENT; METER ACCURACY  
R 460.2361 Rescinded.  
R 460.2362 Determination of adjustment.  
Rule 62. (1) If the date that the period of inaccurate meter registration began can be  
determined, that date must be the starting point for calculating an adjustment pursuant to the  
provisions of R 460.115.  
(2) If the date that the period of inaccurate meter registration began cannot be determined, it  
must be assumed that the inaccuracy existed for a period equal to 1/2 of the time elapsed  
since the meter was last installed or tested.  
(3) The adjustment must be made on the basis of actual monthly consumption, if possible.  
Otherwise, the average monthly consumption that is determined from the most recent 36  
months’ consumption data must be used.  
R 460.2363 Refunds.  
Rule 63. Refunds shall be made to the 2 most recent customers who received service  
through the meter found to be registering inaccurately. In the case of a previous customer  
who is no longer a customer of the utility, a notice of the amount of the refund shall be  
mailed to his or her last known address and the utility shall, upon demand made within 3  
months, refund the amount.  
14  
R 460.2364 Rescinded.  
PART 7. SHUTOFF OF SERVICE  
R 460.2371 Conditions for establishing gas service; liability; notice and record of inability to  
establish service; refusal of service to customer using other gaseous fuel; exception; service  
quality.  
Rule 71. (1) A utility shall establish gas service to a customer’s premises in compliance  
with the Michigan gas safety standards.  
(2) The utility shall not be liable for the installation, maintenance, or use of piping or gas  
utilization equipment that is owned by the customer, nor be held liable for any continuing  
duty of inspection of piping or equipment.  
(3) If the condition of the customer’s fuel line is such that service cannot be established, the  
utility shall notify the customer, in writing, of the reason or reasons that service was not  
established.  
(4) A record must be kept by the utility of all cases where refusal to establish service is  
made. The record must provide all of the following information:  
(a) The name of the customer.  
(b) The address or location of the premises.  
(c) The date of the test.  
(d) The name of the service person.  
(e) All changes or rearrangements recommended.  
(5) Except in certain commercial and industrial applications that require a standby fuel that  
is authorized by the utility, the utility shall have the authority to refuse gas service to a  
customer that uses another gaseous fuel, such as liquefied petroleum gas, in the same  
building.  
(6) A utility shall have a meter reading factor of 85% or more for meters requiring billing  
reads within the meter reading period pursuant to the approved tariff, including customer  
reads.  
(7) If there is an existing main at a requesting address, a utility shall complete 90% or more  
of its new service installations within 15 business days of customer payment per tariff  
requirements and site readiness, or by a later date that is mutually agreed upon between the  
utility and customer.  
R 460.2373 Shutoff of service.  
Rule 73. Under any of the following conditions, gas service may be shut off by the utility:  
(a) A hazardous condition exists. In this instance, gas service may be shut off without prior  
notification.  
(b) A potentially hazardous condition exists. In this instance, gas service may be shut off  
after providing the customer with written notice of shutoff by first class mail at least 10 days  
before the shutoff is scheduled to occur.  
(c) Refusal of required access. In this instance, gas service may be shut off after providing  
the customer with written notice of the shutoff by first class mail at least 10 days before the  
shutoff is scheduled to occur.  
15  
R 460.2374 Rescinded.  
R 460.2381 Gas purity.  
PART 8. GAS QUALITY  
Rule 81. (1) Gas that is distributed by a utility to a customer must not contain more than 0.3  
grains of hydrogen sulfide or more than 20 grains of total sulfur per 100 cubic feet, including  
the sulfur in any hydrogen sulfide.  
(2) Gas that is distributed by a utility to a customer must not contain flammable liquids in  
quantities that interfere with the normal operation of the customer’s equipment.  
(3) Gas that is distributed by a utility to a customer must not contain more than 2% carbon  
dioxide or 5 parts per million oxygen.  
(4) Gas that is distributed by a utility to a customer must not contain water in excess of 7  
pounds per million cubic feet.  
R 460.2382 Heating value; authorized variations.  
Rule 82. (1) The heating value of substitute natural gas and mixed gas must be considered  
as being under the control of the utility. The average heating value on 1 day must not be  
more than or less than the standard total heating value range set forth in the utility’s rules. A  
utility shall not add air to a gas stream if this results in a heating value that is below 1,000  
British thermal units per standard cubic foot.  
(2) The average monthly heating value of gas that is supplied by a utility shall be 1,025  
British thermal units per standard cubic foot, plus or minus 75 British thermal units. A  
greater variation may be approved by the commission upon a showing by the utility that the  
variation will not adversely affect the efficient and satisfactory operation of its customers’  
gas utilization equipment.  
R 460.2383 Heating value records; location and accuracy of measuring equipment; frequency  
of heating value determination.  
Rule 83. (1) A utility shall maintain records of the heating value of the gas it distributes.  
Heating value test records must be preserved for a minimum of 6 years. A utility shall utilize  
either the industry standards that are adopted by reference in R 460.2344(d) or other  
standards that are approved by the commission for heating value determination methods.  
(2) Heating value measuring equipment must be installed in suitably located testing stations.  
(3) The accuracy of all heating value measuring equipment and the method of making  
heating value tests must meet the industry standards that are adopted by reference in R  
460.2344(d) or must otherwise be approved by the commission. Recording equipment must  
be tested, at a minimum, annually.  
(4) The utility shall determine the heating value of substitute natural gas and mixed gas at a  
minimum of twice a day and shall make the tests during the periods of the a.m. and p.m. peak  
demands.  
(5) The utility shall determine the heating value of gas at least once a month. A utility that  
sells gas subject to a thermal adjustment shall determine the heating value at least once a day.  
;