Michigan Office of Administrative Hearings and Rules  
611 W. Ottawa Street  
Lansing, MI 48909  
Phone: 517-335-8658 Fax: 517-335-9512  
AGENCY REPORT TO THE  
JOINT COMMITEE ON ADMNINISTRATIVE RULES (JCAR)  
1. Agency Information  
Agency name:  
Licensing and Regulatory Affairs  
Division/Bureau/Office:  
Public Service Commission  
Name of person completing this form:  
Kelly Barber-Dodge  
Phone number of person completing this form:  
517-284-8094  
E-mail of person completing this form:  
Name of Department Regulatory Affairs Officer reviewing this form:  
Elizabeth Arasim  
2. Rule Set Information  
MOAHR assigned rule set number:  
2021-56 LR  
Title of proposed rule set:  
Basic Local Exchange Service Customer Migration  
3. Purpose for the proposed rules and background:  
These rules are designed to streamline the processes and provide guidelines for providers of basic  
local exchange service when transferring an end user (telephone landline customer) from one  
provider to another. Having reasonable standards protects both end users and providers during the  
migration process by ensuring all needed information is provided to each provider involved in the  
transfer on a timely basis. Frequency of conduct will vary from provider to provider based on its  
number of end users and the number of competitors in the exchange. These rules are necessary  
because there are natural incentives to prevent or delay such transfers on the part of the currently  
serving provider. The Telecommunications Division Staff (Staff) has had discussions with providers  
that have experienced delays during the transfer process. The Staff recommends no changes to the  
existing rules.  
4. Summary of proposed rules:  
MCL 24.242 and 24.245  
Agency Report to JCAR-Page 2  
The Michigan Public Service Commission is considering the repromulgation of rules governing basic  
local exchange service customer migration, located at R 484.81 to R 484.90. The Commission will  
hold a public hearing to solicit comments from anyone who wishes to comment on the proposed  
rules. The repromulgated rules are proposed to take effect on June 17, 2022.  
These rules are designed to streamline the processes and provide guidelines for providers of basic  
local exchange service when transferring an end user (telephone landline customer) from one  
provider to another. Having reasonable standards protects both end users and providers during the  
migration process by ensuring all needed information is provided to each provider involved in the  
transfer on a timely basis. Frequency of conduct will vary from provider to provider based on its  
number of end users and the number of competitors in the exchange. These rules are necessary  
because there are natural incentives to prevent or delay such transfers on the part of the currently  
serving provider. The proposed rules contain only minimal stylistic changes.  
5. List names of newspapers in which the notice of public hearing was published and  
publication dates:  
The Grand Rapids Press, on September 23, 2021.  
The Mining Journal, on September 23, 2021.  
The Oakland Press, on September 23, 2021.  
6. Date of publication of rules and notice of public hearing in Michigan Register:  
9/15/2021  
7. Date, time, and location of public hearing:  
10/5/2021 10:00 AM at The public hearing will be held be held virtually via Microsoft Teams. Any  
person may attend and participate in this hearing by visiting the following web link or by dialing the  
number below at the time of the hearing. , Join on your computer or mobile app at this web link:  
8. Provide the link the agency used to post the regulatory impact statement and cost-benefit  
analysis on its website:  
9. List of the name and title of agency representative(s) attending public hearing:  
Wendy Thelen, Michigan Public Service Commission.  
Josh McConkie, Michigan Public Service Commission.  
10. Persons submitting comments of support:  
None.  
11. Persons submitting comments of opposition:  
None.  
12. Identify any changes made to the proposed rules based on comments received during the  
public comment period:  
MCL 24.242 and 24.245  
Agency Report to JCAR-Page 3  
Name &  
Comments made at Written  
Agency Rationale Rule number  
Organization public hearing  
Comments  
for change  
& citation  
changed  
None.  
1
None. None.  
None.  
13.Date report completed:  
12/8/2021  
MCL 24.242 and 24.245  
;