Department of Licensing and Regulatory Affairs
Public Service Commission
Administrative Rules for Basic Local Exchange Service Customer Migration
Rule Set 2021-56 LR
NOTICE OF PUBLIC HEARING
Tuesday, October 5, 2021
10:00 AM
The public hearing will be held be held virtually via Microsoft Teams. Any person may attend and
participate in this hearing by visiting the following web link or by dialing the number below at the time of
the hearing.
509-0316, Phone Conference ID: 351 922 605#
The Department of Licensing and Regulatory Affairs will hold a public hearing to receive public
comments on proposed changes to the Basic Local Exchange Service Customer Migration rule set.
The Michigan Public Service Commission is considering the repromulgation of rules governing basic
local exchange service customer migration, located at R 484.81 to R 484.90. The Commission will hold
a public hearing to solicit comments from anyone who wishes to comment on the proposed rules. The
repromulgated rules are proposed to take effect on June 17, 2022.
These rules are designed to streamline the processes and provide guidelines for providers of basic local
exchange service when transferring an end user (telephone landline customer) from one provider to
another. Having reasonable standards protects both end users and providers during the migration
process by ensuring all needed information is provided to each provider involved in the transfer on a
timely basis. Frequency of conduct will vary from provider to provider based on its number of end users
and the number of competitors in the exchange. These rules are necessary because there are natural
incentives to prevent or delay such transfers on the part of the currently serving provider. The proposed
rules contain only minimal stylistic changes.
By authority conferred on the public service commission by sections 202 and 213 of the Michigan
telecommunications act, 1991 PA 179, MCL 484.2202 and 484.2213. The proposed rules will take effect
6/17/2022 after filing with the Secretary of State. The proposed rules are published on the State of
Copies of these proposed rules may also be obtained by mail or electronic transmission at the following
address: mpscedockets@michigan.gov.
Comments on these proposed rules may be made at the hearing or by mail or electronic mail at the
following address until 10/19/2021 at 05:00PM.
Department of Licensing and Regulatory Affairs Executive Secretary, Case No. U-21079
Email: mpscedockets@michigan.gov
Michigan Public Service Commission, P.O. Box 30221, Lansing MI 48909