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The rules address the responsibilities of providers of basic local exchange service that cease to
provide service to any segment of end-users or geographic area; go out of business; or withdraw
from the state, including the transfer of customers to other providers and the reclaiming of unused
telephone numbers. Specifically, the rules address the roles and responsibilities of retail and
wholesale providers that seek to discontinue service to any type of end user or geographic area,
withdraw service from the state, or transfer a customer or customers to another provider of basic
local exchange service.
Part 2 of the rules, titled Responsibilities of Providers and Wholesale Providers Involved in a
Disconnection Dispute, specifically addresses the roles and responsibilities of retail and wholesale
telecommunications providers that are involved in interconnection disputes with each other, which
may result in the disconnection of end-user customers. The proposed rules, which are primarily re-
promulgating the current rules, will remain largely unchanged and help ensure that both the PSC
and affected customers receive adequate notice of an impending discontinuance of service from a
wholesale provider and/or retail provider. The re-promulgated rules also assist the PSC in
attempts to resolve disputes between providers by requiring that the notice to the PSC contains
certain information.
If a provider of basic local exchange service proposes to discontinue a regulated service pursuant
to Section 313 of Public Act 179 of 1991, the Michigan telecommunications act (MTA), MCL
484.2313 (referred to as Section 313), the provider is required to file a notice of the
discontinuance of service with the PSC, publish the notice in a newspaper of general circulation
within the exchange area, and provide notice to each of its customers within the exchange by first-
class mail or within customer bills. Section 313 is silent as to what information providers of basic
local exchange service should provide to the PSC when proposing to discontinue service. The re-
promulgated ruleset under the proposed Part 3, Cessation of Service to Any Segment of End Users
or Geographic Area, Withdrawal of Service from the State, Transfer of Customers to Other
Providers, will add rules to address the notice requirements set out in Section 313.
The PSC staff have received several filings for a discontinuance of service pursuant to Section
313, noting in particular an increase in filings since 2019. The PSC staff anticipate that Section
313 discontinuance filings will increase due to changes in telecommunications technology.
Currently, the PSC staff request that providers of basic local exchange service that are seeking to
discontinue service provide certain notice information on a voluntary basis. The proposed rules
will codify as requirements the information that currently is provided voluntarily to provide
efficiency and make the notice process pursuant to Section 313(5)(a) and (b) more effective
through formalized rules. The proposed rules will provide clarity to providers as to the specific
information that should be included in a notice to the PSC regarding a discontinuance of service
and how that notice should be provided to customers and interconnecting providers. The rules
will eliminate the ambiguity in the MTA and address frequently received questions from providers
regarding notices to the PSC, while maintaining consistency with the intent of the MTA and the
traditional function and purpose of rulemaking. Adopting formalized rules will also provide
consistency in terms of the information each provider must submit in a notice of discontinuance to
the PSC.
With the addition of Part 3 to the ruleset, the PSC proposes the addition of seven rules to the
ruleset, the necessary renumbering of one part of the existing ruleset, and the rescinding and
addition of rules such that the rules are renumbered but maintain the text of the existing rule.
8. Please cite the specific promulgation authority for the rules (i.e. department director,
commission, board, etc.).
MCL 24.239