Michigan Office of Administrative Hearings and Rules  
Administrative Rules Division (ARD)  
611 W. Ottawa Street  
Lansing, MI 48909  
Phone: 517-335-8658 Fax: 517-335-9512  
REGULATORY IMPACT STATEMENT  
and COST-BENEFT ANALYSIS (RIS)  
Agency Information:  
Department name:  
Insurance and Financial Services  
Bureau name:  
Insurance  
Name of person filling out RIS:  
Julie Agueros  
Phone number of person filling out RIS:  
517-284-8787  
E-mail of person filling out RIS:  
Rule Set Information:  
ARD assigned rule set number:  
2020-25 IF  
Title of proposed rule set:  
Essential Insurance  
Comparison of Rule(s) to Federal/State/Association Standared:  
1. Compare the proposed rules to parallel federal rules or standards set by a state or national licensing agency or  
accreditation association, if any exist.  
This existing rule set is promulgated under Chapter 21 of the Insurance Code of 1956 (Code), 1956 PA 218, MCL  
500.2101 to 500.2131, also known as the “Essential Insurance Act” or “EIA,” which regulates certain aspects of  
automobile and home insurance. The existing rule set includes the following: 1) interpretive detail regarding  
excessive, inadequate, and unfairly discriminatory rates for the purposes of MCL 500.2109, 2) implementation of the  
complaint-resolution process created under MCL 500.2113, 3) regulation of data collection and reporting of insurers  
pursuant to MCL 500.2127, and 3) regulation of the exchange of claim information pursuant to MCL 500.2130. The  
proposed rules amend each rule in this rule set; however, the main purpose of the proposed rules is to clarify and  
update the complaint-resolution process, see R 500.1509 to 500.1514, and provide the Director of the Department of  
Insurance and Financial Services (DIFS) express authority to impose appropriate remedies and provide an additional  
five days to issue a written decision. Accordingly, the proposed rules do not parallel federal rules or standards set by a  
state or national licensing agency or accreditation association.  
A. Are these rules required by state law or federal mandate?  
Yes, in part. The rules pertaining to the complaint-resolution process are mandatory under MCL 500.2113(4), and the  
rules pertaining to the exchange of claim information are mandatory under MCL 500.2130(1).  
B. If these rules exceed a federal standard, please identify the federal standard or citation, describe why it is  
necessary that the proposed rules exceed the federal standard or law, and specify the costs and benefits arising out  
of the deviation.  
The proposed rules do not exceed a federal standard.  
2. Compare the proposed rules to standards in similarly situated states, based on geographic location, topography,  
natural resources, commonalities, or economic similarities.  
MCL 24.245(3)  
RIS-Page 2  
The National Association of Insurance Commissioners (NAIC) had initially issued model laws for state adoption that  
would regulate certain insurance by proscribing excessive, inadequate, or unfairly discriminatory rates. These terms  
applicable to rate regulation are commonly utilized by states and are utilized under the Code in Michigan and further  
addressed under these rules. Respectively, these standards aim to ensure affordable insurance, solvency of insurers,  
and equity among insureds. See, generally, NAIC Product Filing Review Handbook (2016), p 12. The NAIC has also  
issued a model law on automobile and property insurance declination, termination, and disclosure, see Model Law  
Nos. 720 and 725 (including a state-law reference chart), which includes complaint-and-hearing provisions that are  
executed within state insurance agencies and are similar to the process established under MCL 500.2113 of the Code  
and implemented by procedural provisions of these rules.  
A. If the rules exceed standards in those states, please explain why and specify the costs and benefits arising out of  
the deviation.  
DIFS is not aware of a provision of the proposed rules that substantially exceeds standards in other states. Moreover,  
the proposed rules expound upon statutorily established rate standards, provide procedural mechanisms for statutorily  
established complaint-resolution obligations and rights, and implement statutorily established provisions relating to  
data collection/reporting to the extent necessary to monitor home and automobile insurance markets in Michigan and  
exchange of claim information to effectuate compliance with the EIA.  
3. Identify any laws, rules, and other legal requirements that may duplicate, overlap, or conflict with the proposed  
rules.  
The existing and proposed rules include certain language that is, in part, duplicative of sections of the EIA that the  
rule(s) implement. For example, R 500.1503, 500.1504, and 500.1505, contain language addressing rating  
requirements that mirror certain language in MCL 500.2109. Also, the rules addressing the complaint-resolution  
process created under MCL 500.2113 include a re-statement of consumers’ rights. See, e.g., R 500.1510(1),  
addressing the right to the Director’s review and determination. The proposed rules do not conflict with any law, rule,  
or legal requirement.  
A. Explain how the rules have been coordinated, to the extent practicable, with other federal, state, and local laws  
applicable to the same activity or subject matter. This section should include a discussion of the efforts undertaken  
by the agency to avoid or minimize duplication.  
As explained above, the subject matter of the proposed rules is generally regulated at the state level, and thus, it is not  
necessary to coordinate the rules with federal or local laws. In drafting the proposed rules, DIFS has reviewed the  
existing rules and made certain amendments to ensure that the proposed rules are entirely consistent with the statutes  
that the rules implement, particularly regarding any language of the proposed rules that overlaps with the applicable  
statute(s). Additionally, the proposed rules minimize any unnecessary duplication by ensuring that the proposed rules’  
overlap with an applicable statute is necessary to clearly communicate the substance of the rule.  
4. If MCL 24.232(8) applies and the proposed rules are more stringent than the applicable federally mandated  
standard, a statement of specific facts that establish the clear and convincing need to adopt the more stringent  
rules and an explanation of the exceptional circumstances that necessitate the more stringent standards is  
required.  
MCL 24.232(8) does not apply.  
5. If MCL 24.232(9) applies and the proposed rules are more stringent than the applicable federal standard, either  
the statute that specifically authorizes the more stringent rules or a statement of the specific facts that establish  
the clear and convincing need to adopt the more stringent rules and an explanation of the exceptional  
circumstances that necessitate the more stringent standards is required.  
MCL 24.232(9) does not apply.  
6. Identify the behavior and frequency of behavior that the proposed rules are designed to alter.  
As explained above, the main purpose of the proposed rules is to clarify and update the complaint-resolution process,  
see R 500.1509 to 500.1514, and provide the Director five additional days to issue a written decision and express  
authority to impose appropriate remedies for improper insurance denials and incorrectly charged insurance premiums.  
Accordingly, the proposed rules are designed to alter the complaint-resolution process utilized by consumers, insurers,  
and DIFS, and this process is utilized by each consumer wishing to dispute an insurer’s “denial” of automobile or  
home insurance or an insurer’s premium charge for that insurance.  
A. Estimate the change in the frequency of the targeted behavior expected from the proposed rules.  
MCL 24.245(3)  
RIS-Page 3  
DIFS addressed 16 consumer disputes through the Director’s review and determination in 2019 and 10 consumer  
disputes in 2020, as of August 17, 2020. DIFS believes this to be an appropriate estimation of the number of future  
consumer disputes that will be subject to the proposed rules.  
B. Describe the difference between current behavior/practice and desired behavior/practice.  
The proposed rules are designed to more clearly delineate between the rules applicable to a private informal  
managerial-level conference with the insurer and a review and determination with the Director. As noted above, the  
proposed rules would also provide the Director express authority to impose appropriate remedies for improper  
insurance denials and incorrectly charged insurance premiums. The proposed rules would also clarify what  
constitutes an “incorrect premium” by adding a definition of that term. The proposed rules would also provide the  
Director five additional days to issue a written decision and provide for alternative methods, such as video  
teleconference, to hold conferences with the insurer and meetings before the Director.  
C. What is the desired outcome?  
The desired outcome is to eliminate confusion with the applicability of certain rules throughout the complaint-  
resolution process and remedies imposed by the Director. Additionally, providing for alternative methods to hold  
private informal managerial-level conferences and meetings before the Director allows for greater flexibility to all  
those engaged in the complaint-resolution process and encourages participation. DIFS would also be provided more  
time to thoroughly analyze the disputed issue(s) and issue a written decision.  
7. Identify the harm resulting from the behavior that the proposed rules are designed to alter and the likelihood  
that the harm will occur in the absence of the rule.  
As explained above, the main purpose of the proposed rules is to clarify and update the complaint-resolution process,  
see R 500.1509 to 500.1514, and provide the Director five additional days to issue a written decision and express  
authority to impose appropriate remedies for improper insurance denials and incorrectly charged insurance premiums.  
The lack of clarity in the existing rules, as described above, causes consumers and insurers to expend unnecessary  
effort in determining how to proceed in, and what to expect from, the complaint-resolution process. DIFS believes  
that such harm can be avoided or substantially reduced by the clarifications set forth in the proposed rules. Those  
engaged in the complaint-resolution process, including consumers, insurers, and DIFS, are currently bound by the  
existing rules’ limitations on the manner in which private informal managerial-level conferences and meetings before  
the Director may be held, yet due to technological advancements, there are alternative methods available that have the  
potential to reduce costs and provide for more meaningful participation. DIFS believes that such harm can be entirely  
avoided by promulgating the proposed rules. Currently, DIFS has 10 days from the date of an insurer’s reply or the  
meeting, as applicable, to issue a written decision, which depending on the nature of the issue(s) disputed and the  
volume of reviews and determinations pending in DIFS, the 10-day period may be challenging to meet; however,  
DIFS believes that extending this period by five additional days would provide adequate time to issue written  
decisions.  
A. What is the rationale for changing the rules instead of leaving them as currently written?  
The rules have not been amended since their initial promulgation in 1981. As a result, in addition to the proposed  
rules’ amendments to the complaint-resolution process described above, the proposed rules make stylistic changes to  
the remaining rules in this rule set to accommodate modern drafting conventions. Regarding the proposed rules’  
amendments to the complaint-resolution process, the five-day extension for the Director to issue a written decision is  
considered necessary due to increased complexities of some disputed issues and the potential increase in volume of  
disputed issues as the reform of Michigan’s no-fault law begins implementation. Additional clarity and modernization  
of the rules pertaining to the complaint-resolution process at this time further ensures effective implementation of the  
no-fault reforms through efficient handling of consumer-insurer disputes regarding “denials” of automobile insurance  
and premium amounts charged for that insurance.  
8. Describe how the proposed rules protect the health, safety, and welfare of Michigan citizens while promoting a  
regulatory environment in Michigan that is the least burdensome alternative for those required to comply.  
MCL 24.245(3)  
RIS-Page 4  
As explained above, the main purpose of the proposed rules is to clarify and update the complaint-resolution process,  
see R 500.1509 to 500.1514, and provide the Director five additional days to issue a written decision and express  
authority to impose appropriate remedies for improper insurance denials and incorrectly charged insurance premiums.  
These amendments protect the health, safety, and welfare of Michigan citizens by facilitating a more streamlined  
process in which consumers may dispute denials and premiums charged for automobile and home insurance; for  
example, private informal managerial-level conferences and meetings before the Director may be held by video  
teleconference and insurers may provide consumers required notices in a manner other than traditional mail, if agreed  
upon by the consumer and insurer. Providing this greater flexibility also has the effect of lessening the regulatory  
burden currently required under the rules. There would also be more certainty regarding the remedies available  
pursuant to a review and determination before the Director, should the consumer wish to pursue the claim, and the  
proposed rules are intended to clarify certain aspects of the contents of the required consumer notices. While the  
proposed rules are not intended to make substantive changes to the rules’ provisions regarding rate requirements, data  
collection/reporting, and exchange of claim information, making the technical changes in the proposed rules reduces  
burdens on insurers by ensuring the rule language aligns with the current applicable statutory text and utilizes modern  
drafting conventions.  
9. Describe any rules in the affected rule set that are obsolete or unnecessary and can be rescinded.  
DIFS has not identified a rule in the rule set that is obsolete or unnecessary.  
10. Please provide the fiscal impact on the agency (an estimate of the cost of rule imposition or potential savings  
for the agency promulgating the rule).  
The changes proposed in the rules are not projected to have a meaningful fiscal impact on the agency.  
11. Describe whether or not an agency appropriation has been made or a funding source provided for any  
expenditures associated with the proposed rules.  
There has not been an agency appropriation made because there is not an expenditure related to the proposed rules.  
The expenditures generally associated with the rule set are subsumed within DIFS current funding sources.  
12. Describe how the proposed rules are necessary and suitable to accomplish their purpose, in relationship to the  
burden(s) the rules place on individuals. Burdens may include fiscal or administrative burdens, or duplicative  
acts.  
The burdens placed on individuals under the proposed rules (e.g., insurers must comply with the rating requirements,  
complaint-resolution process, data collection/reporting, and exchanging claim information; and consumers must  
comply with the complaint-resolution process if they wish to make a claim) are generally rights and obligations  
established statutorily. The proposed rules are necessary and suitable because they provide insurers further detail  
regarding the rating requirements and provide needed procedural requirements regarding data collection/reporting  
and exchanging claim information. Also, the proposed rules relating to the complaint-resolution process are  
necessary and suitable because they provide procedural requirements, such as deadlines and notice requirements, and  
provide the remedies available from the Director if it is determined that an insurer charged an incorrect premium or  
improperly denied a consumer automobile or home insurance.  
A. Despite the identified burden(s), identify how the requirements in the rules are still needed and reasonable  
compared to the burdens.  
As explained above, the proposed rules implement and expound upon rights and obligations established under the  
EIA, and the detail and procedural requirements provided for under the proposed rules are necessary and reasonable  
to provide insurers and consumers additional framework for insurers to comply with statutory requirements and for  
consumers to assert a right under MCL 500.2113.  
13. Estimate any increase or decrease in revenues to other state or local governmental units (i.e. cities, counties,  
school districts) as a result of the rule. Estimate the cost increases or reductions for other state or local  
governmental units (i.e. cities, counties, school districts) as a result of the rule. Include the cost of equipment,  
supplies, labor, and increased administrative costs in both the initial imposition of the rule and any ongoing  
monitoring.  
DIFS estimates that the proposed rules would not increase or decrease revenues or costs to other state or local  
governmental units.  
14. Discuss any program, service, duty, or responsibility imposed upon any city, county, town, village, or school  
district by the rules.  
The proposed rules do not impose a program, service, duty, or responsibility upon a city, county, town, village, or  
school district.  
MCL 24.245(3)  
RIS-Page 5  
A. Describe any actions that governmental units must take to be in compliance with the rules. This section should  
include items such as record keeping and reporting requirements or changing operational practices.  
Governmental units, apart from DIFS itself, do not have to take any actions to be in compliance with the rules.  
15. Describe whether or not an appropriation to state or local governmental units has been made or a funding  
source provided for any additional expenditures associated with the proposed rules.  
There are not additional expenditures associated with the proposed rules.  
16. In general, what impact will the rules have on rural areas?  
In general, the proposed rules would not have an impact on an area due to it being rural.  
A. Describe the types of public or private interests in rural areas that will be affected by the rules.  
As explained above, the proposed rules provide greater flexibility for the method in which private informal  
managerial-level conferences and meetings before the Director may be held. This greater flexibility may benefit  
consumers in rural areas to the extent they wish to pursue a claim challenging an insurer’s denial or premium charge  
for automobile or home insurance.  
17. Do the proposed rules have any impact on the environment? If yes, please explain.  
No.  
18. Describe whether and how the agency considered exempting small businesses from the proposed rules.  
DIFS did not consider exempting “small businesses.”  
19. If small businesses are not exempt, describe (a) the manner in which the agency reduced the economic impact  
of the proposed rules on small businesses, including a detailed recitation of the efforts of the agency to comply  
with the mandate to reduce the disproportionate impact of the rules upon small businesses as described below (in  
accordance with MCL 24.240(1)(a-d)), or (b) the reasons such a reduction was not lawful or feasible.  
A reduction in the economic impact of the proposed rules on small businesses is not lawful/feasible. As explained  
above, the proposed rules implement and expound upon statutorily created rights and obligations, and the applicable  
statutes do not include exemptions for small businesses.  
A. Identify and estimate the number of small businesses affected by the proposed rules and the probable effect on  
small businesses.  
The proposed rules may affect small businesses that are insurers or producers. However, DIFS does not generally  
collect information to readily determine which licensed insurers and producers would constitute a “small business.”  
The proposed rules are generally applicable to all insurers underwriting automobile or home insurance under the  
EIA.  
B. Describe how the agency established differing compliance or reporting requirements or timetables for small  
businesses under the rules after projecting the required reporting, record-keeping, and other administrative costs.  
DIFS did not establish differing compliance or reporting requirements or timetables for small businesses because the  
proposed rules implement statutory rights and obligations that are generally applicable to all insurers underwriting  
automobile or home insurance under the EIA.  
C. Describe how the agency consolidated or simplified the compliance and reporting requirements for small  
businesses and identify the skills necessary to comply with the reporting requirements.  
As explained above, the proposed rules implement and expound upon statutory rights and obligations that are  
generally applicable to all insurers underwriting automobile or home insurance under the EIA. Therefore, to the  
extent insurers may constitute a “small business,” those insurers are held to the same standards and requirements.  
The skills necessary to comply with the proposed rules are not projected to be beyond those minimally necessary to  
function as an insurer in this state, given that the general subject of the rules and the applicable statutes have been in  
effect for approximately 40 years.  
D. Describe how the agency established performance standards to replace design or operation standards required  
by the proposed rules.  
DIFS did not establish performance standards to replace design or operation standards, as none are required by the  
proposed rules.  
20. Identify any disproportionate impact the proposed rules may have on small businesses because of their size or  
geographic location.  
The proposed rules would not have a disproportionate impact on small businesses because of size or geographic  
location.  
21. Identify the nature of any report and the estimated cost of its preparation by small businesses required to  
comply with the proposed rules.  
MCL 24.245(3)  
RIS-Page 6  
To the extent an insurer constitutes a “small business,” there are reporting requirements under R 500.1515, which,  
consistent with MCL 500.2127, are necessary to monitor and evaluate the automobile and home insurance markets in  
Michigan.  
22. Analyze the costs of compliance for all small businesses affected by the proposed rules, including costs of  
equipment, supplies, labor, and increased administrative costs.  
To the extent an insurer constitutes a “small business,” there are likely costs associated with complying with the  
reporting requirements, mentioned above, and with the rules pertaining to the exchange of claim information, R  
500.1516 to 500.1521; and administrative expense in responding to consumers’ claims regarding an improper denial  
or incorrect premium for automobile or home insurance. However, these costs of compliance are generally  
applicable to all insurers, and the rights and obligations under the rules and applicable statutes have been in place for  
approximately 40 years; the proposed rules are not intended to increase compliance costs.  
23. Identify the nature and estimated cost of any legal, consulting, or accounting services that small businesses  
would incur in complying with the proposed rules.  
As explained above, the proposed rules are not intended to have new costs associated with legal, consulting, or  
accounting services that a small business would incur. To the extent an insurer constitutes a “small business,” such  
costs may continue to be implicated under the proposed rules and applicable statutes relating to reporting certain data  
to DIFS, exchanging claim information, and complying with the complaint-resolution process.  
24. Estimate the ability of small businesses to absorb the costs without suffering economic harm and without  
adversely affecting competition in the marketplace.  
Any existing costs that would continue under the proposed rules and applicable statutes are already being borne by  
insurers that may constitute a “small business.” As a result, the proposed rules would not cause economic harm or  
adversely affect competition in the marketplace.  
25. Estimate the cost, if any, to the agency of administering or enforcing a rule that exempts or sets lesser  
standards for compliance by small businesses.  
Because the proposed rules and applicable statutes are generally appliable to all insurers underwriting automobile  
and home insurance, DIFS’ costs in exempting or setting lesser standards for insurers that constitute “small  
businesses” would include further data collection from insurers and reforming DIFS’ current internal systems to  
accommodate parallel enforcement mechanisms. Furthermore, such exemptions and/or alternate standards would  
contravene the legislative purposes of the provisions of the EIA that the rules implement.  
26. Identify the impact on the public interest of exempting or setting lesser standards of compliance for small  
businesses.  
As explained above, the legislative purpose of the EIA is generally to ensure fair and equitable rates while  
maintaining a reasonable degree of competition in the automobile and home insurance markets in Michigan. See Bill  
Analysis, SB 428, 1979 PA 145 (12-17-79). These public interests, which are further advanced by the existing and  
proposed rules, would be undercut by exempting or lessening standards for small businesses. Furthermore, as  
explained above, the rules implement and expound upon rights and obligations established by the Legislature, and  
there is a general public interest in upholding the legislative intent for the EIA and the rules that implement the EIA  
to generally apply to all insurers underwriting automobile or home insurance under the EIA.  
27. Describe whether and how the agency has involved small businesses in the development of the proposed rules.  
DIFS has not specifically involved small businesses in the development of the proposed rules.  
A. If small businesses were involved in the development of the rules, please identify the business(es).  
DIFS has not specifically involved small businesses in the development of the proposed rules.  
28. Estimate the actual statewide compliance costs of the rule amendments on businesses or groups.  
DIFS does not collect data on insurers’ compliance costs with the rules; however, as mentioned above, the EIA and  
the rules have been in effect for approximately 40 years, and the proposed rules are not intended to increase  
compliance costs.  
A. Identify the businesses or groups who will be directly affected by, bear the cost of, or directly benefit from the  
proposed rules.  
Insurers and, to some degree, insurance producers (agents) will be directly affected by the proposed rules.  
B. What additional costs will be imposed on businesses and other groups as a result of these proposed rules (i.e.  
new equipment, supplies, labor, accounting, or recordkeeping)? Please identify the types and number of businesses  
and groups. Be sure to quantify how each entity will be affected.  
As explained above, the proposed rules are not intended to impose additional costs on businesses or other groups.  
MCL 24.245(3)  
RIS-Page 7  
29. Estimate the actual statewide compliance costs of the proposed rules on individuals (regulated individuals or  
the public). Include the costs of education, training, application fees, examination fees, license fees, new  
equipment, supplies, labor, accounting, or recordkeeping.  
Individuals of the public may have nominal indirect costs associated with filing a claim for a private informal  
managerial-level conference with an insurer or a review and determination with the Director; however, a consumer  
fee is not established under the rules and costs of participating in a private informal managerial-level conference are  
borne by the insurer.  
A. How many and what category of individuals will be affected by the rules?  
Individuals who believe an insurer improperly denied or charged an incorrect premium for automobile or home  
insurance and wish to dispute the denial or charge are affected by the rules.  
B. What qualitative and quantitative impact do the proposed changes in rules have on these individuals?  
These individuals are affected directly by the proposed rules pertaining to the complaint-resolution process; for  
example, aspects regarding their notice of rights are clarified under R 500.1508, there is greater flexibility provided  
for receiving notices from insurers and the manner in which a private informal managerial-level conference or  
meeting before the Director is held, and the remedies for improper denials and incorrectly charged premiums are  
clarified.  
30. Quantify any cost reductions to businesses, individuals, groups of individuals, or governmental units as a result  
of the proposed rules.  
As explained above, the proposed rules affect insurers and, with respect to the rules’ complaint-resolution provisions,  
individuals as well. While the proposed rules are intended to have a generally neutral effect on costs, insurers and  
individuals may experience cost reductions when taking advantage of the alternative methods of providing notices  
and holding private informal managerial-level conferences provided under the proposed rules.  
31. Estimate the primary and direct benefits and any secondary or indirect benefits of the proposed rules. Please  
provide both quantitative and qualitative information, as well as your assumptions.  
The proposed rules would continue to facilitate the general aims of the EIA: to ensure fair and equitable insurance is  
provided to consumers while maintaining a reasonable degree of competition in the automobile and home insurance  
markets in Michigan. The proposed rules benefit those involved in the complaint-resolution process by, as explained  
above, clarifying and updating the process and providing the Director five additional days to issue a written decision  
and express authority to impose appropriate remedies for improper denials and incorrectly charged premiums for  
automobile and home insurance.  
32. Explain how the proposed rules will impact business growth and job creation (or elimination) in Michigan.  
The proposed rules are not intended to impact business growth or job creation in Michigan.  
33. Identify any individuals or businesses who will be disproportionately affected by the rules as a result of their  
industrial sector, segment of the public, business size, or geographic location.  
As explained above, insurers underwriting automobile and home insurance, pursuant to the EIA, are affected by the  
proposed rules; whereas, insurers not offering insurance in those markets are not subject to the rules. Only  
individuals wanting to dispute a denial or premium charge for these types of insurance are affected by the rules.  
34. Identify the sources the agency relied upon in compiling the regulatory impact statement, including the  
methodology utilized in determining the existence and extent of the impact of the proposed rules and a cost-  
benefit analysis of the proposed rules.  
DIFS relied upon the following sources in compiling the regulatory impact statement:  
-Legislative history of the EIA:  
-Other states’ law and/or standards regulating “essential insurance” and applicable rating requirements.  
-Internal DIFS systems reporting the number of consumer disputes resolved by the Department pursuant to MCL  
500.2113 and these rules.  
MCL 24.245(3)  
RIS-Page 8  
A. How were estimates made, and what were your assumptions? Include internal and external sources, published  
reports, information provided by associations or organizations, etc., which demonstrate a need for the proposed  
rules.  
Estimates reported under Question #6 were made by accessing DIFS’ internal record-keeping systems and under the  
assumption that recent consumer dispute history will be similar to future claim activity. Estimates relating to costs  
were based on the assumption that the proposed rules do not significantly reform the core rights, obligations, and  
requirements under the rules; it was assumed that providing flexible options for providing consumer notices and  
holding private informal managerial-level conferences and meetings before the Director could provide a potential  
reduction in cost to either the consumer, insurer, and/or DIFS.  
35. Identify any reasonable alternatives to the proposed rules that would achieve the same or similar goals.  
DIFS believes at this time that the EIA and these proposed rules continue to serve an essential function in regulating  
the automobile and home insurance markets in Michigan and provide important consumer protections. Accordingly,  
DIFS does not believe that there are reasonable alternatives to the proposed rules that would achieve the same or  
similar goals; as explained above, the rules are, in part, mandated under the EIA.  
A. Please include any statutory amendments that may be necessary to achieve such alternatives.  
None exist, as DIFS does not believe that there are reasonable alternatives to the proposed rules that would achieve  
the same or similar goals.  
36. Discuss the feasibility of establishing a regulatory program similar to that proposed in the rules that would  
operate through private market-based mechanisms. Please include a discussion of private market-based systems  
utilized by other states.  
There are no private market-based mechanisms appropriate for establishing a regulatory program similar to that  
proposed in the rules. The EIA, as a general matter, provides the public policy in this state for regulating rates, among  
other matters, used by automobile and home insurers, and the proposed rules generally implement that public policy,  
as evidenced under the EIA.  
36. Discuss the feasibility of establishing a regulatory program similar to that proposed in the rules that would  
operate through private market-based mechanisms. Please include a discussion of private market-based systems  
utilized by other states.  
DIFS did not consider significant alternatives during the development of the proposed rules.  
38. As required by MCL 24.245b(1)(c), please describe any instructions regarding the method of complying with  
the rules, if applicable.  
There are no instructions regarding the method of complying with the rules.  
MCL 24.245(3)  
;